I’m trying to create a tag in ConvertKit when the Project Status changes in Dubsado, but I keep receiving a 404 Code. Would appreciate help with what to do next!
Failed to create a subscribe to tag in CovertKit: Error from halted execution: Unexpected status code 404
Userlevel 7
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26 June 2023
Hi
Good question.
The Tag field expects the internal Tag ID as indicated by the 123 icon next to the field label.
Hi
I’d love some clarification on this, too! By internal Tag ID, that means not being able to use the custom fields from Dubsado?
Thanks!
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27 June 2023
If you look at the standardized dropdown list of options, you will see 2 values for each Tag.
The larger value in black is the friendly label.
The smaller value in gray is the internal ID.
The field expects the internal ID value.
Userlevel 1
I’m currently having this same issue. What does a valid internal ID value look like?
I am using Code by Zapier to extract this information. Do I need to add something in the return?
Userlevel 1
I’m currently having this same issue. What does a valid internal ID value look like?
I am using Code by Zapier to extract this information. Do I need to add something in the return?
Userlevel 7
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11 July 2023
Look at the dropdown list of options.
Based on the 123 icon next to the label Tag, it expects a numerical value for the Tag.
If you look at the standardized dropdown list of options, you will see 2 values for each Tag.
The larger value in black is the friendly label.
The smaller value in gray is the internal ID.
The field expects the internal ID value.
Userlevel 1
Oh I see now.
When using Code by Zapier, it is returning this:
But, for it to get translated into ConvertKit, it needs this number:
Do you have any recomendations for how to easily do this when you won’t know the tag until after it runs through Code by Zapier? Is there a look up table?
Userlevel 7
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11 July 2023
You can create a lookup table to use in the Zap:
Or you can use the ConvertKit API: https://developers.convertkit.com/
Zap action: ConvertKit - API Request
If you need help consider hiring a Certified Zapier Expert: https://zapier.com/experts/automation-ace
Userlevel 1
Solution I went with was adding the tag number to the output object.
then using that as the input. Worked perfectly!
Userlevel 7
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13 July 2023
Hi
Awesome! We’re gad to hear you were able to get it sorted!
If you have any other questions, please don’t hesitate to reach out. We’re always happy to help! 😊
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