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Failed Firestore integration getting 404 error when adding account

  • November 23, 2025
  • 3 replies
  • 15 views

Hi everyone,

I’m having trouble integrating my Firestore database with Zapier. After entering the project ID and granting Google permissions, I end up on the attached page (404) and cannot proceed.

Has anyone encountered this issue or knows how to resolve it?

Thanks in advance,
Riccardo

Best answer by SamB

Hey there ​@Riccardo Caranfil 👋

I see you reached out to our Support team and they identified that the error was due to the database being hosted on EU servers. Currently the Firebase / Firestore app only supports US-hosted databases. There’s a feature request to add support for EU hosted databases which they’ve added your vote to. We can’t give any sort of estimate as to when that feature might get implemented but you’ll definitely get an email notification from us once it is!

Sorry your database can’t be accessed via Zapier right now. If there’s anything else we can help with in the meantime, please do let us know.

3 replies

AndrewJDavison
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  • Zapier Solution Partner
  • November 23, 2025

@Riccardo Caranfil This is definitely a situation where you want to open a ticket with Zapier support.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 23, 2025

Hi ​@Riccardo Caranfil 

Make sure there are no spaces before/between/after the Project ID.

 


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • Answer
  • December 12, 2025

Hey there ​@Riccardo Caranfil 👋

I see you reached out to our Support team and they identified that the error was due to the database being hosted on EU servers. Currently the Firebase / Firestore app only supports US-hosted databases. There’s a feature request to add support for EU hosted databases which they’ve added your vote to. We can’t give any sort of estimate as to when that feature might get implemented but you’ll definitely get an email notification from us once it is!

Sorry your database can’t be accessed via Zapier right now. If there’s anything else we can help with in the meantime, please do let us know.