Facebook Lead Ads not connecting to Broker Engine: CRM access has been revoked from Lead Access Manager

  • 19 July 2023
  • 1 reply

Trying to set up a FB leads access trigger to go to Broker engine and create a new card. It cant seem to test the data even though I have linked the correct FB account and I can see the lead form I want it to trigger from. After doing a test lead from the developer tool it says this - access has been revoked. How do I get this to work?


1 reply

Userlevel 7
Badge +6

Hi there @KMC,

Welcome to the Community! 🎉

I’m so sorry for the troubles with the Zap.

Facebook has a bunch of settings that can cause blockers such as this issue. We have a great Community post on how to tackle this issue. You can read more about his here: 

Also, here are some of our help articles for Facebook Lead Ads:

Kindly give those a try, and let me know how it goes.