I just integrated google sheets with monday, and I’m having some trouble with WhatsApp number. When a lead goes to a line, it doesn’t take their whatsnumber….
What can I do?
Error: WhatsApp number not capturing in Google Sheets integration with Monday.com
In the Zap Editor, check the field description for guidance about the format of the expected value for the field.
You may have to convert the Phone field to a Text field in Monday.
Hi Tróia!
Is something else that I have to do?
Try mapping a value from step 1.
Check the field description (not shown in screenshot) for guidance.
You may need to add this Zap step: Formatter > Numbers > Format Phone Number
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