Question

Error: We couldn't find a new inbound email. Create a new inbound email in your Email by Zapier account and test your trigger again.

  • 3 December 2022
  • 3 replies
  • 117 views

Hello Zap Community,

 

My organization uses Microsoft Exchange for email and does not allow integration w/ Zap for security reasons. However, I do want the capability to send specific, personal emails into my Notion (e.g. records about my time off or my career plan). 

 

I found this Medium article that achieves this:

https://medium.com/@MaxvanBerk/how-to-send-emails-to-your-notion-workspace-271cb5a447a8

 

So, my understanding is that I can forward an email (from anywhere) to this ‘Email by Zapier’ and it will then insert it into Notion. Neat!

 

The issue I’m facing is that when I’m trying to set up a trigger using ‘Email by Zapier’, I get the following error when trying to test it:

“We couldn't find a new inbound email. Create a new new inbound email in your Email by Zapier account and test your trigger again.”

 

I’ve tried searching for a couple of hours and getting lost. I cannot find any reference to an ‘Email by Zapier account’ -- do I need to have an account or mailbox set up in some other location?

 

Following the guide (https://zapier.com/blog/email-by-zapier-guide/), the section on ‘How to create a new Email by Zapier inbox’ doesn’t help.

 

 


3 replies

Userlevel 1

Hello, I’m experiencing an issue with the zap trigger as well. I’m sending emails to my Zapier email but when I go on to test the trigger in the Zap, the tests fail every time. Could you help?

Userlevel 7
Badge +14

Hi @lummers 

Good question.

This would be the email address that you nee to send the emails to:

 

Help article about how to change the Zap trigger test data: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

Userlevel 4
Badge +7

Hey again @lummers!  As Troy mentioned, what Zapier is asking here is to send in an email into this mailbox we have created for you when you set up the Email by Zapier trigger.  The address you define needs to be sent an email so we can pull that in as a sample for you to use when mapping the actions of your Zap.  Let us know if you have any issues once you give that a shot!

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