Error: Failed to create a create sales receipt in QuickBooks Online, Business Validation Error

  • 19 January 2023
  • 1 reply


I keep getting this error message, hoping someone can guide me past it.

“Failed to create a create sales receipt in QuickBooks Online
A business validation error has occurred while processing your request: Business Validation Error: Please choose an account of type Bank or Other Current Assets.”


In the field “Deposit To Account” I selected the correct account from the chart of account, I assume that is all I needed to do. 


Thank you in advance to anyone that can help!




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1 reply

Userlevel 7
Badge +11

Hi there @Mordechai P, welcome to the Community! 👋

Is the selected account set a “Bank” or “Asset” type of account in QuickBooks?

Can you take a quick look into QuickBooks to confirm if the selected account’s type is a bank or asset? If it’s not are you able to change it’s account type or try selecting a different account in the Zap to see if that fixes it? Looking forward to hearing from you!