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Best answer

Email to all attendees each time a new attendee is added to Google Calendar

  • 1 February 2024
  • 9 replies
  • 81 views
J
Userlevel 1

Hello.

My zap works as follows : each time someone registers to a Livestorm event, the email is added as a new attendee to a Google Calendar event.

It worked fined for a few weeks.

However, a few days ago, something changed. Now when the zap runs and a new attendee is added to the event, all the other attendees receive an email notification informing them that the event has been updated.

Since the zap runs several times each day, those email notifications become quite spammy… 
 

Has anyone encountered this issue before? 

icon

Best answer by SamB 14 February 2024, 11:03

View original

9 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Jhr 

We would need to see detailed screenshots with how your Zap steps are outlined and configured to have full context.

 

If you suspect a bug, then try opening a ticket with Zapier Support: https://zapier.com/app/get-help

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J
Userlevel 1

Thank you for your reply. 
Here you go.

 

Troy Tessalone
Userlevel 7
Badge +14

@Jhr 

Check the settings on the GCal Event itself about sending notifications for updates/attendees.

If you suspect there is an issue, then try opening a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J
Userlevel 1

@Troy Tessalone 

I’ve already explored many solutions including that one.

However, I haven’t found such settings for a single event on GCal. 

G
Userlevel 1

Hello, 

I have the same issue with the exact same flow. 

Everytime a new attendee is added, ALL guests are notified - the churn is incredible…

I’ve been looking at Google calendar setting but the issue lies with Zapier.

Troy Tessalone
Userlevel 7
Badge +14

Hi @GiuliaZunin 

Best to open a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Troy Tessalone
Userlevel 7
Badge +14

@GiuliaZunin

If you suspect there is an issue, then try opening a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
G
Userlevel 1

Hey @Troy Tessalone 

Thanks, I’ve done so! Hopefully they fix it soon because it’s a huge issue...

SamB
Rank
Userlevel 7
Badge +11

Hey folks! 👋

I’m so sorry about not coming across this thread sooner. I did some digging and it turns out that this was related to a bug on Google’s end that was fixed on Thursday, 2024-02-01 18:00 US/Pacific - view details. 

That said, if you’re still seeing this behaviour occurring please contact our Support team and they can investigate further. In the meantime, happy Zapping! ⚡

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