Skip to main content
Answer

Email to all attendees each time a new attendee is added to Google Calendar

  • February 1, 2024
  • 9 replies
  • 144 views

Hello.

My zap works as follows : each time someone registers to a Livestorm event, the email is added as a new attendee to a Google Calendar event.

It worked fined for a few weeks.

However, a few days ago, something changed. Now when the zap runs and a new attendee is added to the event, all the other attendees receive an email notification informing them that the event has been updated.

Since the zap runs several times each day, those email notifications become quite spammy… 
 

Has anyone encountered this issue before? 

Best answer by SamB

Hey folks! 👋

I’m so sorry about not coming across this thread sooner. I did some digging and it turns out that this was related to a bug on Google’s end that was fixed on Thursday, 2024-02-01 18:00 US/Pacific - view details

That said, if you’re still seeing this behaviour occurring please contact our Support team and they can investigate further. In the meantime, happy Zapping! ⚡

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

9 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • February 1, 2024

Hi @Jhr 

We would need to see detailed screenshots with how your Zap steps are outlined and configured to have full context.

 

If you suspect a bug, then try opening a ticket with Zapier Support: https://zapier.com/app/get-help

 


  • Author
  • Beginner
  • February 1, 2024

Thank you for your reply. 
Here you go.

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • February 1, 2024

@Jhr 

Check the settings on the GCal Event itself about sending notifications for updates/attendees.

If you suspect there is an issue, then try opening a ticket with Zapier Support: https://zapier.com/app/get-help


  • Author
  • Beginner
  • February 2, 2024

@Troy Tessalone 

I’ve already explored many solutions including that one.

However, I haven’t found such settings for a single event on GCal. 


Hello, 

I have the same issue with the exact same flow. 

Everytime a new attendee is added, ALL guests are notified - the churn is incredible…

I’ve been looking at Google calendar setting but the issue lies with Zapier.


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • February 2, 2024

Hi @GiuliaZunin 

Best to open a ticket with Zapier Support: https://zapier.com/app/get-help


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • February 2, 2024

@GiuliaZunin

If you suspect there is an issue, then try opening a ticket with Zapier Support: https://zapier.com/app/get-help


Hey @Troy Tessalone 

Thanks, I’ve done so! Hopefully they fix it soon because it’s a huge issue...


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • Answer
  • February 14, 2024

Hey folks! 👋

I’m so sorry about not coming across this thread sooner. I did some digging and it turns out that this was related to a bug on Google’s end that was fixed on Thursday, 2024-02-01 18:00 US/Pacific - view details

That said, if you’re still seeing this behaviour occurring please contact our Support team and they can investigate further. In the meantime, happy Zapping! ⚡