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DotDigital error: Contact data field phone does not exist. Error_Contact_Invalid (status: 400)

  • March 6, 2024
  • 3 replies
  • 73 views

I created connection to send FB leads data to DotDigital.

All FB leads data comes through correctly, but when I try to select data fields in DotDigital, it shows the error.

I can only select last name, first name data fields which I tested without error. When I add phone number, address, postcode, and test, it shows the prompt as below:

 

 

Thanks.

Best answer by Troy Tessalone

@JasonNA 

Error from dotdigital is indicating the PHONE field does not exist.

Check the field description for possible guidance.

 

 

 

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 6, 2024

Hi @JasonNA 

To help give us more context about the error, post screenshots with how the steps are outlined and configured, thanks.


  • Author
  • Beginner
  • March 7, 2024

 

Hi Troy,

This is the steps

 

This is Action for DotDigital

Trigger testing was successful, facing the error when I test dotdigital

 

Thanks


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • Answer
  • March 7, 2024

@JasonNA 

Error from dotdigital is indicating the PHONE field does not exist.

Check the field description for possible guidance.