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Best answer

DotDigital error: Contact data field phone does not exist. Error_Contact_Invalid (status: 400)

  • 6 March 2024
  • 3 replies
  • 17 views
J

I created connection to send FB leads data to DotDigital.

All FB leads data comes through correctly, but when I try to select data fields in DotDigital, it shows the error.

I can only select last name, first name data fields which I tested without error. When I add phone number, address, postcode, and test, it shows the prompt as below:

 

 

Thanks.

icon

Best answer by Troy Tessalone 7 March 2024, 16:31

View original

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @JasonNA 

To help give us more context about the error, post screenshots with how the steps are outlined and configured, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J

 

Hi Troy,

This is the steps

 

This is Action for DotDigital

Trigger testing was successful, facing the error when I test dotdigital

 

Thanks

Troy Tessalone
Userlevel 7
Badge +14

@JasonNA 

Error from dotdigital is indicating the PHONE field does not exist.

Check the field description for possible guidance.

 

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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