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Best answer

DocuSign error: Could not create signature request, INVALID_REQUEST_PARAMETER

  • 7 June 2023
  • 5 replies
  • 279 views
williams456

Could not create signature request: INVALID_REQUEST_PARAMETER: The request contained at least one invalid parameter. RoleName must be specified for templateRoles.

 

Trying to request a signature each time a customer buys a course.

 

 

icon

Best answer by christina.d 7 June 2023, 22:09

View original

5 replies

chanelle
Userlevel 7
Badge +8

Hi there @williams456 -

I’d like to see if we can get this Zap up and running for you! Can you please do me a favor, and take a screenshot similar to this, and upload here so I can take a closer look at your overall setup?

I’ve stumbled upon an article of a similar case, and am including it here in case you find some relevance to your own use case. 

Looking forward to troubleshooting this with you!

williams456

Yes, thank you for your help. 

 

christina.d
Userlevel 7
Badge +9

Hey there, @williams456! Thanks for sharing that screenshot - super helpful!

Hmm, so it looks like there aren’t any mapped values in these fields:

Are you able to click into those fields and select the desired values from the previous step in your zap? Interesting neither of them are listed as required fields but the error message leads me to believe it may be. Are you able to give that a shot and let us know how it goes? 🙂

williams456

Thank you both! I simply had to enter values in the “Recipientemail” and “Recipientrole” fields. Problem resolved! 

christina.d
Userlevel 7
Badge +9

Amazing! 🎉So glad to hear you were able to get this sorted.

Thanks for keeping the thread updated. 🤗

Reply


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