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Answer

Did Zapier just crash or is it on my end?

  • June 15, 2023
  • 11 replies
  • 134 views

Jed

Zapier just crash for anyone else?

Best answer by christina.d

Hey all! Final update here - tasks can now be replayed, Zaps should appear on the My Zaps page, and Zaps should trigger as expected! If you’re interested, you can view the full write up here.

The outage took place from 3:35 UTC to 4:00 UTC, when a fix was launched. In the interest of full transparency though there were about 1.95k trigger events lost for Zaps using the New Zap Error Zapier Manager trigger during that time frame.

We’re sorry for the inconvenience and appreciate everyones patience! If you have any other questions, don’t hesitate to let us know. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

11 replies

Jed
  • Author
  • Beginner
  • June 15, 2023

Can’t see any of my zaps in my folders, and I get the error “Failed to update Zap: something went wrong” anytime I try to do anything in a zap


garvang
  • New
  • June 15, 2023

Me too, can’t do anything but this error pops up 


ONM R
  • New
  • June 15, 2023

Same here

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 15, 2023

@Jed 

Keep an eye on the Zapier Status page for updates: https://status.zapier.com/


ONM R
  • New
  • June 15, 2023

@Jed

Keep an eye on the Zapier Status page for updates: https://status.zapier.com/

Everything is operational? I really wish they had a cs team on chat sometimes.


gotzap
  • New
  • June 15, 2023

States all systems operational but I’m getting the same errors. Maybe they need to update their page.


  • Beginner
  • June 15, 2023

Same issue here 
900+ zaps and nothing is visible or working!


gotzap
  • New
  • June 15, 2023
They just updated. Instant Triggers Reliability just went from 100% to 3.8% - so yes there seems to be a hiccup. It’s coming back up now.

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 15, 2023

Hi @Jillian 

Why is no one from Zapier jumping in to communicate asap when incidents arise?


christina.d
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  • Zapier Staff
  • June 15, 2023

Hey all, apologies for the delay! Just coming online and wanted to confirm; there was an outage that occurred impacting the My Zaps page, Editor, and Zaps not triggering.

A fix has been shipped and our team is actively monitoring the issue. As Troy mentioned you can monitor the status here and subscribe to updates here:

We truly can’t thank you enough for your patience and understanding.

More to come soon!


christina.d
Forum|alt.badge.img+9
  • Zapier Staff
  • Answer
  • June 16, 2023

Hey all! Final update here - tasks can now be replayed, Zaps should appear on the My Zaps page, and Zaps should trigger as expected! If you’re interested, you can view the full write up here.

The outage took place from 3:35 UTC to 4:00 UTC, when a fix was launched. In the interest of full transparency though there were about 1.95k trigger events lost for Zaps using the New Zap Error Zapier Manager trigger during that time frame.

We’re sorry for the inconvenience and appreciate everyones patience! If you have any other questions, don’t hesitate to let us know.