Best answer

Crowdcast Integration Help

  • 14 May 2024
  • 1 reply
  • 4 views

I am trying to reconnect my Crowdcast integration but when I insert the API key I keep getting: 

authentication failed: Invalid API Key

icon

Best answer by ken.a 14 May 2024, 12:28

View original

1 reply

Userlevel 7
Badge +6

Hi there @leighew,

Welcome to the Community! 🎉

I'm afraid the bad news here is that you're affected by a bug in Crowdcast. When authenticating after generating the API key and proceeding to authenticate through Zapier and Crowdcast returns an "Invalid API Key" error. 

I've added your contact information to the list of affected users. While I don't have an ETA on when a fix will be implemented, we'll let you know via email once it is. 

In the meantime, other users were able to resolve the issue by reaching out to Crowdcast's support team and requesting access to their Crowdcast V2 app, talked about here: https://docs.crowdcast.io/en/articles/7246483-using-zapier-with-crowdcast

Sorry, I couldn't give you better news here! Happy to answer any questions you might have about this or anything else.

Reply