Issue:
I’m trying to take certain contacts from my CRM, and if they are in my google spreadsheet, to update contact information. If they are not, to create a contact. Even though I have clicked on “Create Google Sheets Spreadsheet Row if it doesn’t exist yet?”, and mapped contact fields, this new contact is not being crated in the spreadsheet.
Current Zap setup:
Step 1: Trigger in my (crm) of new tag being created
Step 2: Lookup spreadsheet row.
[Create Google Sheets Spreadsheet Row if it doesn’t exist yet?] has been clicked on, and contact fields have been mapped
Step 3: Update spreadsheet row
When testing with a contact that is not in my spreadsheet, a new row is not created in the spreadsheet
