Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Connecting Zapier to Zoho Creator

  • June 11, 2025
  • 2 replies
  • 50 views
C
Forum|alt.badge.img

I’m trying to create a connection between Zapier and Zoho Creator.

I’ve added a new application, Zoho Creator. Then it asks for the owner name.

Zoho states: In the Owner name field, enter your Zoho account's Owner Name. You can find the Owner's Name from the URL, <https://creatorapp.zoho.eu/<ownername>/<applicationname>/...>

So here is what our domain should be:

https://creator.zoho.eu/--Details removed by moderator--/--Details removed by moderator--/>

Then I use the smart authenticator - QR code to authorise Zoho in the OneAuth app on my phone

So it apparently works and sets up a connection which I can see in my list of Zapier apps, but then immediately I get a red x next to the app in Zapier. When I test the connection, I get a pop-up message “Zoho Creator expired. Bad Request’. 

I have no idea how to fix it. I don’t know if it’s the owner name, the authorisation, or simply a connection issue in Zapier.  Any help would be appreciated. Zoho were literally no help at all. They couldn’t even tell me if I was using the correct owner name. 

This post has been edited by a moderator to remove potentially sensitive details. Please remember that this is a public forum and avoid sharing sensitive details.

Best answer by SamB

Hi there ​@Coachbase Training 👋

Looks like you reached out to our Support team about this as well, and the issue turned out to be with what was entered in the Owner Name field. It seems there were some slashes (/) included in the Owner Name field, instead of just the owner name itself—e.g. it needed to be owner_name, not /owner_name/

Since that seems to have resolved things, I’ll go ahead and mark this as answered. But feel free to reach back out if we can help with anything else. In the meantime, happy Zapping! ⚡

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • June 11, 2025

Hi ​@Coachbase Training 

Help link from Zoho about using Zoho Creator in Zaps: https://www.zoho.com/deluge/help/zapier.html

 

You can add app connections to Zapier here: https://zapier.com/app/assets/connections

Make sure you selected the correct domain.

 

Try this tip to connect the app to Zapier: 

 

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 9736 replies
  • Answer
  • June 16, 2025

Hi there ​@Coachbase Training 👋

Looks like you reached out to our Support team about this as well, and the issue turned out to be with what was entered in the Owner Name field. It seems there were some slashes (/) included in the Owner Name field, instead of just the owner name itself—e.g. it needed to be owner_name, not /owner_name/

Since that seems to have resolved things, I’ll go ahead and mark this as answered. But feel free to reach back out if we can help with anything else. In the meantime, happy Zapping! ⚡

Terms & ConditionsAccessibility statement