Skip to main content
Best answer

Cognito form not triggering zap (used to until recently)

  • July 9, 2022
  • 1 reply
  • 140 views

Forum|alt.badge.img+1

I have a zap we’ve used for years that is triggered by a new cognito forms submission. Recently filling out this form stopped triggering my zap and I have no idea why. We have other zaps triggered by other cognito forms that are functioning fine. I’ve double checked that the zap is set to the correct form, just filled out the form and can see all of the recent entries in Cognito, but no zaps have run since 7/7. I did make one small edit to the zap that day, but it was only to add an additional tag to ActiveCampaign, nothing to do with Cognito. I’ve attached a few screenshots.

 

Best answer by idealwellnesswaBest answer by idealwellnesswa

Update, I turned off the zap and back on and it seems to have resolved. Should have tried that but it didn’t cross my mind. 

View original
Did this topic help you find an answer to your question?

1 reply

Forum|alt.badge.img+1

Update, I turned off the zap and back on and it seems to have resolved. Should have tried that but it didn’t cross my mind.