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Question

Cannot publish Zap The app returned "Authenticate"

  • 13 August 2022
  • 1 reply
  • 48 views
D

Existing Zap for 2 years but now quit and gives”Cannot publish Zap
The app returned "Authenticate" - message when I attempt to publish. What must I do?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

EJR
Badge +3

Hi @Davis homes,

Thank you for posting in the Zapier Community! Happy to help here.

From time to time, the connection will expire and we'll automatically reconnect in the background. For some reason, we weren't able to do so in this case.

It looks like your app's connection isn't working right now. This can happen if you've changed a password or if the app requires you reconnect your account.

I recommend checking all the app accounts used in that specific Zap and then try to reconnect those apps.

To reconnect your account, go to the Connected Accounts page and click the "Reconnect" button: https://zapier.com/app/connections

If we detect that your connection isn't working, we'll send you an email from contact@zapier.com with "Reconnect" in the subject line.

Hope this help! Please let me know how it goes.

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