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Cannot find GoogleSheetsV2API authentication 33544597 from ZDL!

  • 12 July 2022
  • 2 replies

Userlevel 1

Everytime I try to update my Zap I get the same error message
"Cannot find GoogleSheetsV2API authentication 33544597 from ZDL!", why is this happening?



Best answer by jesse 16 July 2022, 01:00

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Userlevel 7
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Hey there, @Rafael Brito! Oh no! I’m so sorry to hear you’re running into this error.
Do you mind sharing a screenshot of the setup step where you’re hitting this error message? I wonder if this there’s something there that may help us understand. 

Thanks so much and hopefully we’re able to get this sorted for you!

Userlevel 7
Badge +9

Hey @Rafael Brito! After some searching, it looks like you may be getting this error because the Google Sheets Step was originally set up with a Sheets Connection belonging to someone else that is not shared with the Team.

If your team member shares their connection OR if you swapped the connection with one that you own/have access to, that should clear up the issue. 

If you continue to run into this particular error after trying the tips above, the next best step would be to contact our support team here: