Question

Can't see my facebook pages anymore

  • 5 January 2022
  • 1 reply
  • 1348 views

Userlevel 1

Hey, and a happy new year to all! 

So today all my zaps gave an permission error….. I connected my second Facebook account, both have admin rights everywhere.

My fix so far i redone the connection with facebook and zendesk with the first account all good for now.

Issue: My second FB account, when i setup a trigger it’s not showing all my facebook pages, i rechecked permissions and i have admin rights, on the BM, on the page, on the leads forms etc….


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1 reply

Userlevel 7
Badge +14

Hi @LeadsFactory 

Make sure to review the available help articles for Facebook Pages: https://zapier.com/apps/facebook-pages/help

 

I can't see any pages in the dropdown selector!

https://cdn.zapier.com/storage/photos/3105ec8d57298d93155a4dbca500e9bf.png

If your pages are empty, that is a Zapier + Facebook permissions issue! To fix:

  1. Go to https://www.facebook.com/settings?tab=business_tools&ref=settings and search for or scroll down to Zapier.
  2. Click the "edit" button and look, does Zapier have permissions to see pages? It should look like:
    Facebook Permissions
  3. If pages permissions are missing, just click the "remove app" link:
    Remove the app from Facebook
  4. Go to https://zapier.com/app/settings/authorizations and add/reconnect Facebook Pages again and click allow/yes for all permission screens.

Start using your new connection with all the pages included!