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Apollo: "api/v1/zapier_rest_hooks/plugin_api_key_auth is not accessible with this api_key" error

  • November 10, 2023
  • 2 replies
  • 463 views

having the same issue though mine also says “api/v1/zapier_rest_hooks/plugin_api_key_auth is not accessible with this api_key”. Have tried many different ways - is this still an unfixed bug 4 months later? 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

SamB
Community Manager
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  • Community Manager
  • November 21, 2023

Hi @Tk89! 👋

Hope you don’t mind but I’ve split your post out into it’s own topic. As it seems like you could be running into a slightly different issue if you’re seeing a message that says “api/v1/zapier_rest_hooks/plugin_api_key_auth is not accessible with this api_key”. 

I found an internal note that referenced that same error which mentioned creating a new API Key and applying it as the “Master Key” resolved the error for some folks. 

Are you able to give that a try and let us know if that solves it for you as well?


SamB
Community Manager
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  • Community Manager
  • November 24, 2023

Hey there @Tk89! Just wanted to check in to see how you’re getting on. Were you able to get it working by adding a new API Key as the “Master Key”?

Eager to ensure you’re all sorted here so please do let us know whether you need any help still! 🙂