Hello,
Through Zapier, I created a webhook between Expandi and Active Campaign. When an action occurs in Expandi, an account is created in Active Campaign. This is followed by the contact. And as the last step, a deal is automatically created. Now when testing I keep getting the error message "Failed to create a deal in ActiveCampaign. The app returned "The account listed does not exist." While the test does work when creating the account. How can I solve this?
Regards,
Marleen
+14
Hi
Good question.
Please post detailed screenshots with how your Zap steps are configured in order for us to have context.
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Hi Troy,
I have added 5 documents. In the first 4 you can see my steps, in the last document is the error message.
We only need 1 zap, but it consists of several steps. How can I solve this with the free version?
Regards,
Marleen
+14
Hi
Zaps with 3+ Steps will require a Zapier paid plan.
Also using Premium apps in a Zap requires a paid plan.
Webhooks app is a Premium app.
The errors are related to these 2 fields which expect internal ActiveCampaign IDs mapped from previous ActiveCampaign steps.
+8
Hi Marleen, just wanted to check in and see if Troy was able to help you out? Did you have any questions regarding Zapier Plans?
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