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  • LinkendIn error: Field Value validation failed in REQUEST_BODY Data processing Exception while processing fields.
Best answer

LinkendIn error: Field Value validation failed in REQUEST_BODY Data processing Exception while processing fields.

I

Created a zap where I am trying to autopost from Facebook page posts to my LinkedIn Showcase page. And everytime I test it, it keeps reporting the ERROR: "Field Value validation failed in REQUEST_BODY: Data Processing Exception while processing fields [/author]". I seem to have no problem sending Facebook page posts to my other LinkedIn Company Page but for some reason this does not work on the SHOWCASE page. I have no other option since all the pages associated with my LinkedIn account are automatically retrieved by Zapier as dropdown field. I can only choose the Showcase Page as how Zapier retrieves it. I tried duplicating this scenario where facebook page posts are autoposted on LinkedIn via Buffer and connection to the Showcase page is working. Just to share, the Showcase Page is associated directly with my LinkedIn account and not the Showcase Page under a Company Page. I would really like to stay with Zapier and upgrade to a paid plan but this is the only issue of Zapier that I can’t get to work. I also sent this to support but didn’t get any reply for weeks now. Kindly help if you know the answer. Thanks in advance.

Best answer by SamBBest answer by SamB

Hey there folks! 

Good news - the bug has finally been resolved! 😁🎉

I expect y’all have already seen the email update on this that was sent out but if not, here’s the details that were shared on that update:

“We've resolved the issue some users were encountering while creating company updates on Showcase (Brand) pages. We've made necessary adjustments to ensure a smooth experience when creating updates on Showcase pages. Now, the process should proceed seamlessly without any hitches. This improvement has been automatically applied, so there's no action required on your part. Feel free to resume using this feature if you had held off due to this issue! Should you have any further questions or run into any other issues, we’re here to help.”


Happy Zapping! ⚡

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Wemakefuture
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  • Wemakefuture
    Wemakefuture
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42 replies

AndrewJDavison_Luhhu
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Hi @ianfulgar 

Is there anything inherently different about the Showcase page compared to your other pages? Trying to work out if there is a common denominator here.

We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
nicksimard
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  • nicksimardZapier Staff
  • Zapier Staff
  • 2115 replies
  • July 6, 2020

Hi @ianfulgar,

I just wanted to check in with you to see if you’d managed to get things working, or whether you could still use some help here. Please let us know :)

H

I actually had the same issue. It seems to work fine with the Company page as the tests consistently went through but the Showcase pages WITHIN that company seem to get the error. I debated with deleting the Showcase pages and just creating Company pages for my brands but that seems like it’s too much work. i did notice however that the endpoint for the Company page shows a numbered identifier and the Showcase pages show a masked URL so it may not even be possible to post to Showcase pages. Still testing now though.

M
1 person likes this
  • M
    mwolfe02
M
  • mwolfe02
  • New
  • 1 reply
  • September 26, 2020

I just bumped into this myself tonight.  Is this a known limitation?  Is there any workaround?

It will be annoying to have to convert my Showcase page into a standalone company page, but if that’s what it takes, then that’s what it takes.  Is this affecting others?

I should note that I am connecting from Ghost (not Facebook), but the error message is the same.

steph.n
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  • steph.nBuilder
  • Builder
  • 899 replies
  • October 1, 2020

Hi there @HaXxXo VtotheZ and @mwolfe02 - This is a bug. I have gone ahead and alerted our team in charge of this integration, so that they can review this issue further. While I can't provide an ETA for when this issue might be resolved, we will reach out to you via email once it is. Thank you!
 

R
M
2 people like this
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    rahhb
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    mwolfe02
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  • amandine
  • New
  • 1 reply
  • October 14, 2020

@steph.n I would love to get emailed as well once it’s resolved

Thank you

R
1 person likes this
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    rahhb
Liz_Roberts
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  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • October 14, 2020

@amandine you have been added to this issue and will receive an email with any updates!

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1 person likes this
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    rahhb
A

@steph.n and @Liz_Roberts I would love to get notified too, the issue is resolved. Thank you!

steph.n
1 person likes this
  • steph.n
    steph.n
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  • Anonymous
  • 0 replies
  • October 22, 2020

@Liz_Roberts  @steph.n  please add me to the email thread as well. I’m having the same issue.

Thank you!

steph.n
1 person likes this
  • steph.n
    steph.n
D

Bumping this issue, since it’s my “today” issue. :)

steph.n
R
2 people like this
  • steph.n
    steph.n
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    rahhb
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  • rahhb
  • New
  • 2 replies
  • December 1, 2020

Hi. Not sure what a showcase page is, but I am running into this error now as well. Can I be notified of the resolution of this? Thanks.

steph.n
1 person likes this
  • steph.n
    steph.n
steph.n
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  • steph.nBuilder
  • Builder
  • 899 replies
  • December 7, 2020

Hi @anton.katsarov, @Alex #hipthers @DanielRobertKelly, and @rahhb - You've all been added to be directly notified if we have an update to share. Thanks!

andywingrave
1 person likes this
  • andywingrave
    andywingrave
J

I am running into this issue as well. I would like to feed a showcase page on LinkedIn with the RSS feed from my website.
It works fine for the Company Page on LinkedIn but doesn’t work for the showcase page.
I receive the following error -
https://cdn.zapier.com/storage/photos/44b7b333b2816d585c5846ebe9d7d3d2.png
 

M
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    Mike Wood
Liz_Roberts
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  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • January 11, 2021

Hi @John Shelburne - sorry you are running into this error! I see that you are working with Laura in Support to troubleshoot- I will let them continue to dig in to better assist. 

M
  • Mike Wood
  • New
  • 2 replies
  • February 11, 2021

I’m getting the same problem. I have a company page, but several showcase pages for different product areas, although I can select them in zapier, I get the error. :(

M
  • Mike Wood
  • New
  • 2 replies
  • February 11, 2021
Liz_Roberts wrote:

Hi @John Shelburne - sorry you are running into this error! I see that you are working with Laura in Support to troubleshoot- I will let them continue to dig in to better assist. 

Can you let me know if this is close to being solved? - if not I’ll have to rebuild all my showcase pages as company pages on LinkedIn, which is not what I’d prefer to do. Thanks

Liz_Roberts
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  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • February 11, 2021

Hi @Mike Wood ,

Sorry you are being impacted by this! 

What's happening behind the scenes is the Zap is trying to share the update with the author of the post being the showcase page, and LinkedIn is returning an error. You are correct that the current workaround is to leverage a standard company page and not a showcase page.

I know it’s not the news you had hoped for and while we don’t have an ETA to provide, I have added you as an impacted user so that you will be notified with any updates. 

A
  • alangan
  • New
  • 4 replies
  • February 18, 2021

@Liz_Roberts I am having the exact same issue--can I be added as an impacted user as well? TIA

nicksimard
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  • nicksimardZapier Staff
  • Zapier Staff
  • 2115 replies
  • February 20, 2021

Hi @alangan!

I’ve added you to the list of affected users!

K
  • kgv
  • New
  • 1 reply
  • August 11, 2021

Unfortunately I seem to be affected by the exact issue listed above. Not great with it being the first “Zap” I tried to set up.

SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • 7487 replies
  • August 12, 2021

Welcome to the Community, @kgv!

I’m so sorry to hear you’re running into this issue, and on your very first Zap too! :(

I’ve added you to the list of affected users as well. I don’t have an ETA but we’ll reach out to you by email as soon as this gets resolved. :)

M
  • marycanady
  • New
  • 3 replies
  • September 1, 2021

Bumping this up as well. Hootsuite just turned off their RSS to LinkedIn company showcase page support (I think) and so you’ll have more users wanting this. Any updates?

christina.d
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  • christina.dZapier Staff
  • Zapier Staff
  • 2653 replies
  • September 1, 2021

Thanks so much for reaching out, @marycanady! While we don’t have an update at this time, I’ve gone ahead and added you to the list of impacted users. We’ll send you an email and be sure to keep this thread updated as soon as we know more!

M
  • marycanady
  • New
  • 3 replies
  • September 2, 2021

Thanks @christina.d I did confirm via Twitter that Hootsuite no longer supports RSS. I found a solution to use Buffer and Zapier, but I’m not thrilled about paying for both. I hope Zapier can fix the problem.

SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • 7487 replies
  • September 3, 2021

Really glad to hear you were able to get a temporary, workaround in place here, @marycanady. We’ll definitely let you know as soon as it’s been fixed.

Paying for both definitely isn’t ideal and I’m not sure if this would be a good option for you, but do you have an account using a standard company page, not a showcase page? If so, you should be able to use that LinkedIn account instead in the Zap without running into that error. Hope that helps! :)

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