Best answer

Zapier doesn't retrieve my Google Docs Template custom values


Userlevel 1

I am trying to to autofill my Google Docs template custom placeholders but they just do not appear when trying to use “Create Document from Template”.

What am I doing wrong here?

 

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Best answer by christina.d 1 June 2022, 23:56

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7 replies

Userlevel 7
Badge +14

Hi @JMR 

Good question.

Try this workaround.

Use the ‘custom’ option to put the static ID of the GDoc Template that is found in the browser URL.

Userlevel 1

 

Use the ‘custom’ option to put the static ID of the GDoc Template that is found in the browser URL.

Sorry, now I don’t understand. 🙈

Userlevel 7
Badge +14

@JMR

Please clarify what part(s) you don’t understand.

If you paste the URL of the GDoc template here, then I can indicate the GDoc ID.

Help article about using the ‘custom’ option: https://zapier.com/help/create/basics/set-up-your-zap-action#set-up-your-action

Userlevel 1

Solved it!

Userlevel 7
Badge +12

Hi @JMR! Thanks for letting us know you figured things out :D Would you mind sharing how you got things working in case someone has a similar question? Thanks!

Userlevel 1

I can’t cause it’s a bit embarrassing…. :D There was nothing wrong with anything, I just mixed my templates.

Userlevel 7
Badge +9

Ah, nothing to be embarrassed about, @JMR! We’ve all been there. 🙃 We’re just glad to hear you were able to sort it out. 🎉

To sum it up though in this particular case, the answer was a template mix up but some good troubleshooting steps to take as Troy pointed out are:

Us[ing] the ‘custom’ option to put the static ID of the GDoc Template that is found in the browser URL.

A solid read would to brush up on how to do this can be found here:
https://zapier.com/help/create/basics/set-up-your-zap-action#set-up-your-action

 

Thanks again for posting and being active in the Community!