Zapier does not access the initial data in my googlesheet

  • 18 April 2020
  • 2 replies

I am connecting Zapier to Googlesheet using Webhooks as the app and catch hook as trigger. However, there’s error in step 1.  It can detect the Googlesheet column names but it does not read the initial valu. Kindly refer to the images. Any help will be much appreciated.



Moderator note: Images cropped and, in some cases, obfuscated to remove personally identifiable information.

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2 replies

Userlevel 7
Badge +8

Hi @Leopoldo ,

Thanks for reaching out! Sorry you are running into this error!

I’m escalating this to our Support team- they will be able to dive into your specific Zap and troubleshoot from there.

Sit tight and they’ll be in touch just as soon as they can!

Userlevel 7
Badge +11

Hi @Leopoldo!

I'm checking in with you here, since I don’t see a response to the message that our Support team had sent you. Have you managed to resolve things or did you still need help here? Please let us know :)