Question

Zapier cant find Cognito Forms input fields

  • 23 October 2020
  • 1 reply
  • 152 views

I’m trying to set up a Zapier between CognitoForms (CF) and Google Sheets (GS).

Each new CF entry get’s it’s own new row in GS.

However, in the Action step on the GS I’m not able to find the entry fields when I try to “Insert Data”

I wounder if the issue is in the Trigger step, where in the “Find Data” step where I’m suposed to “Test trigger” it won’t find anything and gives me the following error:

 

An Entry could not be found.

We could not find a list of entrys in the app's response.

 

The issue is that CF is a new empty form and I can’t create a dummy entry in CF as it’s a limited quantity. 

But the Form is completed so Zapier ought to be able to see what fields I have created ?!?


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1 reply

Userlevel 7
Badge +14

Zapier relies upon sample/example record data to be able to configure the Zap, so you’ll need to submit some dummy data first to pull thru in the trigger step to then map to the action steps.