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Zap Problem - the app did not respond in time

  • 1 November 2020
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I can’t figure this out and I was wondering if anyone had any answers ?


Best answer by Troy Tessalone 2 November 2020, 05:28

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After attempting to test a trigger or action step, you may see an error that says:

We had trouble sending your test through. The app did not respond in-time. It may or may not have completed successfully.


This error can occur when your connected app takes too long long to do the requested task, such as searching for a record in a large database or uploading a large file.


  • To fix this error in a trigger step, try setting fields in your trigger step in order to return a smaller set of data.
  • To fix this error in an action step, you can try to break up a single step into multiple ones to send less data over at once.