Which of the fields in ConnectWise Manage ticket are supported by the “New/Updated Ticket” trigger?

  • 21 July 2022
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Which of the fields in ConnectWise ticket is supported by the “New/Updated Ticket” trigger ?

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Userlevel 7
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Hey @jadjugah Happy to help here! Available data can sometimes be standard but for some apps, it can change depending on your account permissions or specific account configuration. The best way to know for sure what is available to you is to connect your account to Zapier, start building a Zap, and test the trigger step. The data returned there will tell you exactly which fields you can work with in subsequent steps of your Zap. 🙂