The Gainsight zap capabilities are very light…for one thing, there are no Gainsight triggers - you can only choose GS as a destination.
Additionally, as a destination you can only target two Standard objects: Company and Person.
Is there any information on how/when the Gainsight capabilities will be improved to include other standard objects (like Call to Action, Success Plan, etc) as well as using Gainsight as a trigger point?
Best answer by christina.d
Hey there, @darkknight! Thanks for reaching out and sharing your feedback, it’s appreciated!
I wanted to mention @Troy Tessalone’s nailed it. The Gainsight app is owned and managed by a team of their developers. While we’re always happy to collect feedback, if you have several ideas you’re excited about, I might recommend contacting them directly.
Since this app is still in beta I’m sure they’re eager to hear any feedback you may have. 🙂
I hope this helps!
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Hey there, @darkknight! Thanks for reaching out and sharing your feedback, it’s appreciated!
I wanted to mention @Troy Tessalone’s nailed it. The Gainsight app is owned and managed by a team of their developers. While we’re always happy to collect feedback, if you have several ideas you’re excited about, I might recommend contacting them directly.
Since this app is still in beta I’m sure they’re eager to hear any feedback you may have. 🙂