The Gainsight zap capabilities are very light…for one thing, there are no Gainsight triggers - you can only choose GS as a destination.
Additionally, as a destination you can only target two Standard objects: Company and Person.
Is there any information on how/when the Gainsight capabilities will be improved to include other standard objects (like Call to Action, Success Plan, etc) as well as using Gainsight as a trigger point?