Best answer

URL short links not tworking

  • 3 March 2021
  • 2 replies
  • 60 views  I am getting “

Error accessing site

Request Denied

Your client address is unknown.

On the url shorteners. Is this an issue with my settings or your site?


Best answer by Danvers 4 March 2021, 15:53

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2 replies

Userlevel 7
Badge +14

Hi @SBAskwoody 

The link click thru for me to this URL:

Try testing on a different browser and/or private browser, and make sure there are no browser extensions/add-ons/plugins that could be impacting.

Userlevel 7
Badge +12

Hi @SBAskwoody!


We did see an increase in errors for urls created with the Zapier URL shortener; it lasted a couple of hours and it was only some urls and not all of them. The issue resolved itself and your URLs will be working now 🙂


We’re looking into why it happened so that we can understand the cause and reduce the likelihood of it happening again in the future.