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Best answer

URGENT* Trying to automate PDF file upload to Google Drive

  • 8 October 2020
  • 4 replies
  • 510 views
S
Userlevel 1

Hi there :) 

I hope someone could help me on this issue.

I tried to setup a Zap that saves the approved PDF documents in my PandaDoc into a specific GDrive folder. 

Issue: It keeps showing the error message “Access Denied” 

Could you tell me how I can fix this? 

Thank you for your help

icon

Best answer by Troy Tessalone 8 October 2020, 07:44

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

V
Userlevel 1

I started having the same problem today. It was working fine for several months but then all of the sudden I am now receiving the error message that access is denied.

 

I verified that my account has access to the shared drive and I can access the shared drive when using a Zap that does not upload a file. It seems to be specific to uploading a file.

 

Thanks,

Vince.

S
Userlevel 1

Still doesn’t solve the problem...

Troy Tessalone
Userlevel 7
Badge +14

Check your GDrive app authentication in Zapier here: https://zapier.com/app/connections

GDrive Help Article for Zapier: https://zapier.com/help/doc/common-problems-google-drive

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
steph.n
Userlevel 7
Badge +8

Hi @SamanthaYT - As Troy mentioned, you need to double check that you have the right authentication to Google Drive and your PandaDoc access. Is this file protected in some way? Or in a private folder either in PandaDoc or Google Drive? I’m not familiar with PandaDoc so it’s likely you’ll also need to check with them on sharing permissions for this to work.

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