I’m on pro plan of Zapier. I created zaps that connect Zoho CRM with ActiveCampaign. They were working fine, but since a couple of days, I am unable to turn them on. I toggle the button, and it shows that the zap is activated, and there is no error encountered. Yet, when I reload the page, the Zap shows turned off. This is happening with all my zaps. I have checked both apps and they are connected fine. Contacted support two days ago, no response yet.
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I have checked both related articles. And they don’t really include a solution.
- You lose access to a paid feature the Zap uses (e.g., multi-step Zaps or premium apps) due to a trial expiration or plan downgrade.
- I did not lose any paid feature.
- Multiple errors occur each time the Zap tries to run.
- There are no errors encountered when I turn on the zap.
One article also recommended using Zapier Manager app to get alerted when the zap turns off. I don’t need to be alerted, since I’m noticing the zap is turned off as soon as I turn it on, and configuring an action in Zapier Manager to turn it back on does not help either - because it is turned off over and over again and the zap is stuck in a loop.
Its been almost a week and no response from support.
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