Best answer

Unable to connect to Salesforce

  • 12 March 2021
  • 3 replies

We are building a zap - connecting gravity form to Zapier and then to Salesforce, the test connection and able to test with sample data as well. However whenever we try to switch on the zap/app it comes up with this error


“Error turning Zap on: The app returned "The API key provided does not have write permissions."

PS: I am using system admin user to connect to SF.


anyone had this issue ? any help is appreciated to resolve this issue.


thank you


Best answer by Troy Tessalone 12 March 2021, 15:51

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3 replies

Userlevel 7
Badge +14

Hi @ajayanikar 

Check this help article:

Thank you @Troy Tessalone I did refer that documentation, but none of them helped in my case.

Userlevel 7
Badge +14


Might be best to open a ticket with Zapier Support here: