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Typeform and Intercom Integration - Lead is not correctly tag automatically

  • 2 September 2022
  • 1 reply



I am trying to add a specific tag every time a lead comes in from typeform but it seems it’s not working. Here the screenshot, anyone could help me out?






Best answer by Danvers 2 September 2022, 16:24

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Hi @Iris Serra!

In the Lead field, instead of the Responses from the Typeform step, you need to use the LEad ID. To do that, click on Custom then use the drop down box to find the Lead ID field from the Create/update Lead step. Click on that to add the Lead ID to the Lead field. 

I think you’ll get some useful information if you take a look at this help guide on using custom values: