I just starting using Zapier, so very much a beginner. I was trying to tie Dialpad to Freshservice so that when a text message was received to a department it would create a ticket in Freshservice. I connected dialpad and Freshservice and got to the point of testing it. (I had just filled out the Fresh service ticket item fields). When I click test I get an error message that says :
Cannot read property 'field_type' of undefined
Which I am not sure what it is referring to or where to look to try and resolve it. Are you able to point me in the right direction please?
Best answer by DanversView original
I can see that you reached out to the Support Team on this and they were able to share some information with you about the error.
If anyone else is running into a similar issue, here’s what they said: