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Best answer

Troubleshooting Updating a Person in Pipedrive

  • October 19, 2020
  • 5 replies
  • 92 views

I am unable to update a person in Pipedrive via Zapier. Here is a loom that shows everything I am trying to do. Please help!https://www.loom.com/share/0ab90d8bb2c94f81bb3a3f406bbbe2d7

Best answer by Troy Tessalone

The Pipedrive Person ID needs to be used to make the associations.

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5 replies

Yes, I did, but I just noticed today that it seems that Pipedrive’s recent API change broke all my zaps. I was NOT notified by Zapier about this and am wondering how this slipped through the cracks.


Update: once I re-signed into Pipedrive through Zapier, it resolved all the zaps. I am still concerned as I don’t fully understand what happened.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34061 replies
  • Answer
  • October 19, 2020

The Pipedrive Person ID needs to be used to make the associations.


AndrewJDavison
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  • Zapier Solution Partner
  • 2460 replies
  • December 15, 2020

@andy@artofworkflow.com 

Just checking in, did you manage to get this sorted?


AndrewJDavison
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  • Zapier Solution Partner
  • 2460 replies
  • December 16, 2020

@andy@artofworkflow.com 

Sometimes disconnections like that happen. Zapier tries to detect you and warn about it, but sometimes things do indeed slip.

You could well write to Zapier support - they have more details logs and might be able to tell you exactly what went wrong. You can open a ticket here: https://zapier.com/app/contact-us