So I set up a zap and it works when I test it with a previous order, but when an actual order is placed, it takes many minutes before the order shows up in airtable. what can i do to make it instant?
Best answer
there's a huge delay for shopify order going to airtable
- Beginner
Best answer by adamsmartschan
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+14- Zapier Orchestrator & Solution Partner
Shopify triggers are NOT instant, so depending on your Zapier plan it can take from 1-15 minutes to fire.
[ADVANCED] You can use Shopify Webhooks: https://shopify.dev/docs/admin-api/rest/reference/events/webhook
- Beginner
Shopify triggers are NOT instant, so depending on your Zapier plan it can take from 1-15 minutes to fire.
[ADVANCED] You can use Shopify Webhooks: https://shopify.dev/docs/admin-api/rest/reference/events/webhook
This is a lot of reading to do what seems to be a simple task..
I’ll deal with the slow orders until this weekend when I find some time to read..
I feel like I’m turning into a programmer
- Beginner
another order came through and nothing in the airtable is updating for the past 10 minutes. I can’t tell if there’s a delay or if it’s working at all.
+14- Zapier Orchestrator & Solution Partner
Depending on your Zapier plan it can take up to 15 minutes for the Zap to trigger.
Check the Zapier Task History to troubleshoot if the Zap is triggering but resulting in an error: https://zapier.com/app/history/
Check the settings on the Shopify trigger step.
FYI: The Shopify app recently updated some triggers so make sure you’re using the correct one.
Lastly, check if the Zap is ON.
- Beginner
I need this to be instant because customers are supposed to message me on manychat to update their order with some additional information, so the data needs to be present in the airtable
+6- Zapier Solution Partner
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