Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Is there a Zap for: see a message (key word) in a private channel then auto responding within a thread  (or starting a thread) to that message from my personal account with a set response? 

 

I know slackbot can do this with keywords but I want to do this with my personal account and have the message show coming from me in a thread. Not sure if Zapier is capable of this. 

 

edit: I was able to make a custom Zap Slack formula for this and it works great. However, it keep responding non-stop with my set canned response...instead of only replying once. I have to turn off the Zap for it to stop responding. 

Hi @Motrin! Nice work on figuring this out, though I’m sorry that you ran into a loop!

Does the auto-response contain the keyword that triggers the Zap? If so that’ll be the trouble here. 

 

Will the autoresponder to ever need to reply to posts in a thread? If not, there is a way that you can add a filter to stop that looping behaviour. You need to add a filter in the step, looking for the Thread Timestamp (“Thread TS”) field:

 

In the example above, I wanted the Zap to continue if the message posted in Slack is in a thread, in your case you would need to set the Filter condition to ‘Does not Exist’. 

 

​I hope that helps, please let me know if you have any questions!

Terms & Conditions