Setting up Zap to autoreply, but after auto reply pause autoreplies for a period of time

  • 12 February 2021
  • 2 replies

Okay, so at my job we have a message board for incoming calls. I am trying to set up Zap to autoreply with my extension to a specific string posted in chat. However, once it posts my extension, I need it to stop replying for about 10 minutes, so I can handle the call I am taking. 


Sort of the workflow I am looking for:

Search for string “ml call”

Autoreply with my extension

After autoreply wait 10 minutes and restart autoreplying 

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2 replies

Userlevel 7
Badge +10

Just checking in to see if you still need help with this? 

Userlevel 7
Badge +14

Hi @johchoice 

Try a Delay step in the Zap:

Might need to create some sort of looping Zap tho, which would be more technical to configure.