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Best answer

"Set up action" step is missing in Hubspot Create Form Submission

  • July 1, 2022
  • 3 replies
  • 95 views
J

When I try to edit the “Create Form Submission” Zap, the “Set up action” step is missing after “Choose account”. If I create a new zap it shows this step, but when I try to edit an existing one it doesn´t show. Do anybody know what could be wrong here? Right now I can´t edit the form field inputs.

 

Thanks, Jon Arne

 

 

Best answer by christina.d

Nadia from Zapier Support here. We have this issue reported internally as a bug.

We noticed that the Set Up action tab disappears when the action has some mapped input from a deleted step.  

@Troy Tessalone thank you for the workaround and your advice to report to Zapier Support - this is the best course of action for now. 

 

Hey friends - thanks so much for flagging this and your patience as the team works through this.

In an effort to streamline info, I’ll be closing down this topic for comments. 

If you’d like to subscribe for Community updates on the bug, feel free to follow along and/or subscribe to this main topic listed below. We’ll also be posting there once a fix is in place. In the meantime, as Nadia mentioned reaching out to support to advise them is still going to be the best way forward.
 


Thanks in advance for your help and for refraining from creating duplicate topics. 🙂 Your mod team appreciates you. 🙏🏽

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 1, 2022

Hi @Jon Arne Tjelta 

Good question.

I have encountered this bug as well.

Please report bug via a ticket to Zapier Support: https://zapier.com/app/get-help

You can try deleting the Zap step and readding as a potential workaround for the time being.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    NadiaW
    Forum|alt.badge.img
    • NadiaWZapier Staff
    • Zapier Staff
    • July 1, 2022

    Hi @Jon Arne Tjelta ! Nadia from Zapier Support here. We have this issue reported internally as a bug.

    We noticed that the Set Up action tab disappears when the action has some mapped input from a deleted step.  

    @Troy Tessalone thank you for the workaround and your advice to report to Zapier Support - this is the best course of action for now. 

      christina.d
      Forum|alt.badge.img+9
      • christina.dZapier Staff
      • Zapier Staff
      • Answer
      • July 2, 2022

      Nadia from Zapier Support here. We have this issue reported internally as a bug.

      We noticed that the Set Up action tab disappears when the action has some mapped input from a deleted step.  

      @Troy Tessalone thank you for the workaround and your advice to report to Zapier Support - this is the best course of action for now. 

       

      Hey friends - thanks so much for flagging this and your patience as the team works through this.

      In an effort to streamline info, I’ll be closing down this topic for comments. 

      If you’d like to subscribe for Community updates on the bug, feel free to follow along and/or subscribe to this main topic listed below. We’ll also be posting there once a fix is in place. In the meantime, as Nadia mentioned reaching out to support to advise them is still going to be the best way forward.
       


      Thanks in advance for your help and for refraining from creating duplicate topics. 🙂 Your mod team appreciates you. 🙏🏽

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