@Automate1909 & @Zapuser are either of you using the “Schedule at” feature in the “Send Channel Message” action within your Slack step? There is a bug with that particular configuration, so I’m wondering if that could be the culprit.
If not, you can reach out to Support who can look at your specific Zap config + mapping to see what’s going on here and get you squared away!
Keep us posted and please let us know if you have any additional questions!
Running into this issue as well. Was working normally yesterday and didn’t make any changes.
I’m also running into this same issue, but I do not have a file attachment being sent as @Jesse suggested to be the reason for the issue.
Any other ideas why this would be happening?
Hey @virginiaraike just wanted to follow up here! It looks like you wrote into our support team as well and they discovered that the issue was that a File was being uploaded with your message.
To share context with the rest of the community, because of how the Slack API handles authentication, it doesn't allow bots to post files but it will let users post files.
One way to work around this is to create a Slack User account specifically for posting as a bot. Once you connected that Slack account to Zapier, you could then post as the bot account instead of real person's account.
In the meantime, we've made a note of this feature and passed it along to the Slack team for consideration in upcoming updates to their app.
Hi @virginiaraike
I'm going to flag this post for the Zapier Community Team. They should have more insight on this and can escalate to the support team if needed.
Sit tight, and someone will contact you soon.