I am trying to integrate smartsheet with salesforce in 2 cases.I have created one Zap to Create a new record in salesforce object whenever new row is added to smartsheet. → Which is working as expected. I am trying to create another Zap which will update the Respective row of smartsheet in salesforce whenever a update is made to any row in smartsheet. → In this while creating the zap i have been asking to select the particular salesforce record to update instead of respective row record. I am getting error like external field is not found etc. Could anyone please help me out in case of update scenario.

Question

Salesforce and Smartsheet : Update Scenario

I am trying to integrate smartsheet with salesforce in 2 cases.

I have created one Zap to Create a new record in salesforce object whenever new row is added to smartsheet. → Which is working as expected.
I am trying to create another Zap which will update the Respective row of smartsheet in salesforce whenever a update is made to any row in smartsheet. → In this while creating the zap i have been asking to select the particular salesforce record to update instead of respective row record. I am getting error like external field is not found etc.

Could anyone please help me out in case of update scenario.

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Userlevel 7

+14

Try adding this this Salesforce app Action: Find Record OR Find Record by Query