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Requesting new feature in Device Magic integration -- request sync of a Device Magic live resource

  • 29 January 2021
  • 3 replies

Userlevel 1

I am using Device Magic forms extensively, and almost all of my Device Magic forms trigger a Zap to do “processing”, as Device Magic is a good tool for mobile forms but it has limited programability. So frequently the submission of a Device Magic form will trigger a Zap and the Zap will update a Google sheet, and that Google sheet is a Device Magic “Live resource” that can be used by Device Magic in lookup expressions for pre-filling form fields or filtering possible values or validation, etc.


The combination is powerful and flexible. 


But, after a Zap updates a Google sheet it can take many minutes before Device Magic detects that there is an update on the live resource and resynchronizes (loads the new data into Device Magic.)


In the Device Magic web UI there is a feature to manually request a resynchronize of a live resource. Following is an example URL of that feature:

I tried configuring a Zap to do a GET of that URL but of course Device Magic responded that it is necessary to be logged in to access that resource.


So it appears to me that the Zapier Device Magic feature set needs an enhancement to provide that feature from the Zap side.


Of course if there is another solution I’d be delighted to hear it!


Best answer by Larry Talley 29 January 2021, 22:27

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Userlevel 7
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@Larry Talley 

FYI: Most Zap app integrations are maintained by the app developer, rather than Zapier, so best to direction your feature request to the app developer in this case.

Userlevel 7
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@Larry Talley 

Not sure if a Resource can be triggered to be updated via the Device Magic API:


[TECHNICAL] If so, then that could be done via a Webhooks action step in a Zap:

Userlevel 1

Thanks much for the responses.

I did look at the Device Magic API documentation, thanks for the link. And it doesn’t appear that they provide a REST endpoint for what I am requesting.

I’ve posted this same request in a Device Magic support conversation. Maybe it will get on a list for future enhancements.