Question

Possible to transfer held Zap runs from one account to another?

  • 9 February 2022
  • 1 reply
  • 34 views

Hello,

I have a personal Zapier account with 16 held Zap runs because I hit my monthly limit. I create a company account to upgrade and unblock Zap runs. I have joined the company account and transferred my Zaps to that account. However the 16 held Zap runs still sit in my personal account and are still blocked. How can I unlock them, by for example transferring them to my company account ?

Thanks in advance


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1 reply

Userlevel 7
Badge +14

Hi @mdicampus 

May be easiest just to manually correct these 16 Zap Runs.

 

Try opening a ticket with Zapier Support for guidance: https://zapier.com/app/get-help