About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Overdue Invoice - Stripe

  • 23 March 2021
  • 3 replies
  • 264 views
C

Hi,

Is there any way of using Zapier to send an email to a client when an invoice in Stripe gets flagged as overdue?

I can’t see to find any option in any of the stripe events that records an overdue invoice in order to trigger that Zap so the email gets sent.

Has anyone had any experience with an Overdue Invoice Stripe trigger before?

Chris 

icon

Best answer by william 24 May 2021, 20:04

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

AndrewJDavison_Luhhu
Userlevel 7
Badge +10

@CWOfficial 

Unfortunately, Zapier’s Stripe integration and any webhooks you might create to trigger a zap are all based on Stripe’s available events. 

As you say - one for invoice overdue doesn’t exist, so this isn’t going to be possible.

We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
MarijnVerdult
Userlevel 4
Badge +3

@CWOfficial

I haven’t used Stripe myself so not sure if this is going to work but how about this workaround?

  • Trigger when the order in Stripe is created
  • Delay for XX days / delay till → do all invoices have a fixed time before they become overdue or is this a field that comes out of Stripe?
  • Find the charge/subscription is Stripe
  • Filter → check if the invoice is paid or not
  • Send email


This is quite hacky and not the best solution since it’ll cost you three tasks for invoices that are paid on time and five if you would need to send the email - that’s quite a lot either way!

You might also hit the 31-day limit, if that’s the case, it will be an even more complicated workaround: 


Is there a database (Google Sheets also counts) or CRM you use to keep track of this info as well?
 

william
Userlevel 3
Badge +6

Hey @CWOfficial 

Just circling back around to this issue and after checking the integration it looks like @AndrewJDavison_Luhhu is spot on. However, we do have an open feature request to have support for new event types added to the New Event trigger. I’ve gone ahead and added your vote to the interested parties list so that we can be sure to alert you ASAP should this get added.

Any users experiencing this issue may want to give @MarijnVerdult’s workaround a try in the meantime!

Terms & Conditions