My one zap is set to trigger when the order status changes in Woocommerce. I changed one from ON HOLD to PROCESSING. Nothing happens hours later even though supposedly it’s supposed to be instant (that’s what the zap say anyway) or at least ever 15 min (I’m on the $19.99/mos Starter Plan). What am I not understanding about how this works? I changed the status but nothing happens. Is there some other trick I am supposed to know?
Best answer
Newbie. Changed Order Status in Woocommerce - doesn't zap
- Beginner
Best answer by Liz_Roberts
Hi
It sounds like mapping may have been the culprit here!
Mapping over the company name fields from WooCommerce (Shipping Company Name or Billing Company Name) will allow the Zap to pull in this information and trigger when an order status changes. Check out this article to learn more about mapping within your Zap!
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+11- Zapier Staff
Hi
Looks like you’ve got a great, in-depth, conversation going with our Support team and they’re helping you out with this! If you have any further questions you can reply to that thread :)
+8- Builder
Hi
+8- Zapier Staff
- Answer
Hi
It sounds like mapping may have been the culprit here!
Mapping over the company name fields from WooCommerce (Shipping Company Name or Billing Company Name) will allow the Zap to pull in this information and trigger when an order status changes. Check out this article to learn more about mapping within your Zap!
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