Hi - wondering if someone can assist with a answer to why my zap isn’t working?
I have created a google form to collect customer data and set a trigger that each time the form gets an answer, a slack channel is triggered with the response but it doesn’t work unless I test it in zapier.
Any ideas on what I am doing wrong?
Just checking in to see if you still need help with this?
@misslatte! One thing to bear in mind is that the Google Forms New form response trigger isn’t instant. There will be a delay of 1-15 minutes (depending on your Zapier plan) from when the form is submitted and the Zap is triggered (and then sends a message to Slack).
Could you try sending a new form response and then wait to see if it triggers the Zap? Let us know if that doesn’t help!
Can you please share screenshots of your set up?
Make sure your Zap is turned on.
You can also try looking at help docs
Google Forms: https://zapier.com/apps/google-forms/help