Skip to main content
Best answer

Missing data from Facebook ad lead to Active campaign/Google Sheets.

  • November 17, 2020
  • 3 replies
  • 148 views

Hello,

My trigger from Facebook ad lead to Active campaign/Google Sheets is not pulling all the data. The Facebook ad lead form is collecting name, phone and email, but only the email is getting to the Active Campaign and Google Sheet. Although, when I upload the contacts straight from the Facebook I can see name, phone and email. So there is a problem on the Zap. 

 

Can someone help me to fix this?

 

Many thanks!

Best answer by GetUWired

Hi I would suggest removing the fields from the “Drive” and trying again. Your set up in Zapier looks fine other than that. 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

GetUWired
Forum|alt.badge.img+12
  • Zapier Solution Partner
  • 1030 replies
  • November 17, 2020

Can you share a screen shot of your set up in Zapier?


  • Author
  • Beginner
  • 1 reply
  • November 18, 2020

There is this one but I have other 3 with the same issue.


GetUWired
Forum|alt.badge.img+12
  • Zapier Solution Partner
  • 1030 replies
  • Answer
  • November 20, 2020

Hi I would suggest removing the fields from the “Drive” and trying again. Your set up in Zapier looks fine other than that.