About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Microsoft Teams channel post

  • 11 January 2021
  • 3 replies
  • 156 views
V

Hi all, I’m new to Zapier. I’ve set up a Salesforce to MS Teams zap, which is working, but I have a couple of things I’d like to tidy up. The first one is, I at mention a user which works when I do the test zap, but doesn’t work when the zap runs itself. Has anyone come across this? The second is, is there a way to post into the channel as myself, rather than as Zapier?

Thanks!

icon

Best answer by Danvers 14 January 2021, 15:17

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

J

Hi@VickieJ, welcome to the Community 🙂

 

For mentioning a user, are you using the @ symbol or the markdown tags? In case you’re not familiar, markdown is a language that apps use to format text. Here’s a guide from Microsoft on the Markdown language they use: Use Markdown formatting in Teams

I couldn’t see the ‘@’ tag on that list, but I think that it’s <at>.   So, let’s say you want to mention me in a message, you would write: Hi <at>Danvers</at> how are you?

 

For your second question, it’s not possible to post as yourself. Zapier is considered a ‘bot’, so that’s how it posts. Sorry about that!

I Was Also Facing The Same Issue But Now Its Get Resolved

V

Hi @Danvers thanks for your response :slight_smile:  Yes I’ve used <at></at> in my message text and it works fine when I do a test. It doesn’t work when it actually does a real run. 

Thanks for clarifying the second question

Danvers
Userlevel 7
Badge +12

Hi@VickieJ, welcome to the Community 🙂

 

For mentioning a user, are you using the @ symbol or the markdown tags? In case you’re not familiar, markdown is a language that apps use to format text. Here’s a guide from Microsoft on the Markdown language they use: Use Markdown formatting in Teams

I couldn’t see the ‘@’ tag on that list, but I think that it’s <at>.   So, let’s say you want to mention me in a message, you would write: Hi <at>Danvers</at> how are you?

 

For your second question, it’s not possible to post as yourself. Zapier is considered a ‘bot’, so that’s how it posts. Sorry about that!

Terms & Conditions