Hi!
Using several simple Zaps where a filled Google Form ends up in a Google Sheet and this row is used to add an attendee to a Google Calendar event. Unfortunately without changing anything some users (randomly) receive a cancellation of the event. Any ideas what goes wrong or what different settings I need to apply?
Many thanks for a reply!
Best answer by Danvers
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+6
Personal feelings: I don’t love Google Forms for forms, nor Google Calendar for events. What types of events are these? There might be a more stable (and still free or extremely low-cost) way to skin the cat, with you still getting Google Calendar notifications.
+12
If you are using the Add Attendee/s to Event action, then I would start by double checking that the notifications that the even has been cancelled line up with times that the Zap has been triggered (you can find out when the Zap ran in the task history for the Zap). If the attendees are receiving cancellation notices at times that don’t line up with the Zap then something else may be at play.
+12
If changing the trigger works, do let us know! If it doesn’t then you may need to get in touch with the Support Team with some examples of when attendees have received cancellation notices to see if there’s a connection. The best way to contact the Support Team is with the Get Help form.
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